ADR Program Summary
How the Secretary’s 2007 policy established the Army ADR Program and designated the Principal Deputy General Counsel as the Army Dispute Resolution Specialist.
Army ADR Program
Alternative Dispute Resolution
Helping the Army resolve disputes early, efficiently, and at the lowest practical level — while preserving working relationships and protecting the mission.
Program Overview
Resolve Early. Resolve Well.
The Army’s ADR policy gives the Office of the General Counsel overall responsibility for ADR policy, guidance, and training.
What’s New
Updated ADR Training for Army Personnel
Now Available: Mediation Services for Workplace Disputes
ADR is a collection of informal, collaborative methods for resolving disputes without litigation. Parties retain greater control over the process and outcome, with the assistance of a neutral third party and appropriate confidentiality protections.
Although workplace and acquisition disputes are the program’s primary focus, Army ADR policy applies to other disputes as well, including environmental conflicts and claims. The goal is early, efficient, merits-based resolution at the lowest practical organizational level.
Mediation Services
Practical Support for Parties and Commands
The ADR Program provides advice and guidance, collects and reports Army ADR data, helps parties obtain appropriate third-party neutral support, and conducts training on request.
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Army Roster of Neutrals
Army employees with approved professional training serve as neutral mediators across a broad spectrum of disputes.
View the roster -
Request a Neutral
Disputing parties can obtain appropriate third-party neutral support, including mediators, facilitators, and arbitrators.
Start a request -
Join the Roster
Army employees who complete approved basic mediation training may apply to participate as roster neutrals.
See qualifications -
Training & Data
The program trains Army personnel in mediation, negotiation, conflict management, and prevention processes.
Explore training
Mission & Policy
One Policy. Army-Wide Application.
SA ADR Policy Memo
The foundational Secretary of the Army memorandum encouraging resolution of disputes as early and inexpensively as possible.
Vision, Mission & Goals
The program’s operating vision and its goals for expanding practical ADR capability across the Army.
Policy and Guidance
The Army Mediation Handbook, contract-dispute policy, basic program brief, and the ADR spectrum.
Practice Areas
Focused Support Where Disputes Arise
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Workplace
EEO complaints, employee grievances, adverse actions, labor-management disputes, and other workplace conflicts.
Workplace ADR -
Acquisition
Contract claims, protests, requests for equitable adjustment, appeals, and contract-administration disputes.
Acquisition ADR -
Environmental
Environmental conflicts and claims, with connections to interagency environmental conflict-resolution resources.
Environmental ADR
Resources
Training, Library & Related Links
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ADR Training
Training programs for leaders, attorneys, civilian personnel specialists, EEO professionals, acquisition personnel, and Army civilian employees.
Training information02
ADR Library
General, environmental, workplace, and acquisition authorities, handbooks, guides, and reference materials.
Open the library03
ADR Links
Government, non-government, and academic dispute-resolution sites, plus videos, guides, and legal authorities.
Browse related linksContact